Privacy Policy

This policy (together with my Terms and conditions and any other documents referred to on it) sets out the basis on which Margot Pauvers, Registered with the Information Commissioner's Office under number ZA763565,  will process any personal data collected from you, or which you provide to me, in the course of using my website and services.

When you use my website and services, there are a number of ways in which you provide information and other data to me. By using the site, you consent to me processing and collecting this data, on the terms and for the reasons which are explained below.

 

What type of information do we collect?

I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback,  and personal profile.

 

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact my Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve our services; 

  5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Boost-Coaching.com is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by Boost-coaching.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do I communicate with my site visitors?

I may contact you to schedule an Intake session to hear about your expectations regarding the sessions you have booked, send information or details about your coaching programme, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Boost-coaching, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

How do I use cookies and other tracking tools?

Strictly necessary:

ForceFlashSite: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

hs: security

smSession: Identifies logged in site members

XSRF-TOKEN: security

Facebook Pixel: tracking tool

How can site visitors withdraw their consent?

If you don’t want me to process your data anymore, please contact me at margot@boost-coaching.com

 

Privacy policy updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

 

Questions and my contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at margot@boost-coaching.com